Refund and Exchange Policy

Customer Satisfaction

We have no business asking for your next order until you're 100% satisfied with your last order. To make sure you get everything that you expect from Carpi Moto, we back your purchase with a 100% Satisfaction Guarantee.

If, for any reason, you are not completely satisfied with your purchase on Carpi Moto you may return any unused merchandise in its original conditions within 30 business days of the date you received the item and we will issue a full refund for the price you paid for the item.

We believe the measure of a company is the way they treat their customers. So with every order, we make this promise to you - the best quality, the best value, the best service. Guaranteed.

Before every return request please write an e-mail to or give us a call at +39 010 8309073 and we'll try to take care of any concern that you have.

Refund and Exchange Policy does not apply to custom made parts (1% of our catalogue).