New Question Questions & Answers placed here are related to the nature of this product, how it works, where it works, if it is useful etc etc, if you need help on another part please do not place your question here but inside its page. This is not either the right place where to ask for price, availability, delivery, shipping, use "Contact" at the top of the page.
Do I need an account to shop at Carpi Moto ?
You don't need an account to shop at Carpi Moto. Create an account and you will have an all access pass to online tracking, order history, special offers, manage addresses and much more.. Not registered users will receive, just after the order is completed, an order receipt e-mail, and once has left our warehouse, another e-mail notifying that your order has been shipped, along with the package tracking information.
Do you ship to my country ?
YES! Carpi Moto orders are delivered WORLDWIDE through express couriers. We use TNT or DHL ground and air services.
As long as delivery rates depends which part and where we ship the easiest way is to add products to the basket and check inside it.
Calculator icon, what's that ?
If basket displays a calculator, this is an order that we can not handle automatic. No problem! Please check out and we will send you as soon as possible an email with detailed delivery rates and payment methods.
When will you ship my order ?
Every order placed until 12:00 CET, containing in stock products, is shipped same day.
If your order contains not in stock items, we will ship as soon as every order item will be available.
Trace your order using using "My Orders" section in your "MyCarpiMoto".
How do I pay for my order ?
Carpi Moto accepts several modes and methods of payment as listed below. No matter the method, we guarantee that every transaction you make at Carpi Moto will be 100% secure.
Credit Card: We accept Visa, Mastercard. Prompt delivery orders will be shipped the same day you place your order.
Bank Wire Transfer: We accept transfer in Euro currency only. Before sending the money please wait our order confirm. Prompt delivery orders will be shipped the day we receive funds in our account.
Cash On Delivery: We accept cash on delivery orders only in Italy.
Can you display prices in my currency ?
Our prices are in EURO, the European Currency. As far change currency will be difficult for us , and easy using a web service (try www.eurocambi.com), paying in other currency but Euro is not possible
Will you charge taxes on my bill ?
No! Our web site already shows prices tax excluded or included depending in which country you are or which country you choose as final destination.
Yes! every order we ship is billed, you will find the invoice outside the parcel.
How can I find parts I'm looking for ?
You can find them:
by navigation bar under big carpimoto, click on the text and you can directly select one of the top brands, one of the main categories, one of the most searched motorcycle, a top brand or one of the most popular parts.
by categories tree, enter a channel tree on the left, choose the subcategory, you'll see all the products in alphabetical order, we recommend filtering by manufacturer and by brand / model.
by bike, select bike manufacturer and bike model >>> only specific parts will be displayed (for ex brake pads). Deselect "no generic parts" to display also universal parts (for ex helmets) and generic parts (for ex engine oil).
by brand, select manufacturer's brand >>> only selected brand parts will be displayed, you can refine this search browsing by bike or/and with a keyword..
by keyword, enter a word of your choice the search engine will show in alphabetical order all items that contain the keyword.
combined research with'll get more results
Why can't I find any product? ... you have done something wrong, click on the big carpimoto icon and start a new search.
How can I place an order ?
On Carpi Moto placing an order is easy.
Our Checkout is 3 steps long only :
Basket : browse the site and add products to basket, choose the method of delivery and payment and then click "Checkout".
Checkout : the page where enter your name, your email (check it well), the main phone (preferably mobile phone), the route and any locality, province, city (municipality) and the post code.
Review and Confirm : on this page, check your billing and delivery, the quantity of products, mode of delivery and payment, and the total order.
Is my order confirmed ?
If you are not a registered user, you will receive, just after the order is completed, an order receipt e-mail, and once has left our warehouse, another e-mail notifying that your order has been shipped, along with the package tracking information. This is the confirm.
If you are a registered user, you will receive just after the order is completed, an order receipt e-mail, you will be able to check the confirm and track your order inside your "MyCarpiMoto , and once has left our warehouse, another e-mail notifying that your order has been shipped, along with the package tracking information.
Can I create a Wish List ?
Do you want a to create a Wish List (a quotation) ? Just add products you like to the basket, it is the fastest way to create a wish list, will become an order only if confirmed.
Do you provide a guarantee ?
YES! Every Product sold by Carpi Moto is covered by One Year Limited Manufacturer's Conventional Guarantee, according to the italian law DL 24/02, Final Consumers will benefit of Two Years Limited Conformity Guarantee. Customer will access guarantee services keeping shipping invoice.
No, We are specialized in racing products, so except products whose description or detail form mentions the words "homologated" or "street legal", products that we sell are not street legal, they are not for highway use but only to use in closed circuits, fairs, sport events.